3 Considerations When Shopping at Local vs. Online Jewelers

3 Considerations When Shopping at Local vs. Online Jewelers

If you’re thinking about how much you’d like to support your neighborhood businesses, your heart is in the right place. Especially right now. Despite all the chaos and stress of the last several months, major milestones like graduations and engagements are still occurring. Birthdays and anniversaries are also marked indelibly on the calendar. Gift-giving is still an integral part of these occasions, and jewelry, watches and other home gifts allow us to commemorate these important moments with the special people in our lives. Yet, we’re still in uncharted territory, and you probably also want to explore your shopping options to ensure that you keep your family and loved ones safe. Well, we’re happy to let you know that you can shop either online or in-store at your local Lux Bond & Green. That means shopping local, shopping luxury, and shopping smart, all at once. Our CT and MA locations are open, whether that means for curbside pick-up, or in-person shopping while following CDC, Federal and State guidelines. No matter your comfort level, we have you covered.

There are different benefits to shopping in-store vs. online at your local jewelry store. Beyond bolstering your community, you can count on an excellent experience, personalized attention, and the highest quality fine jewelry options available from trending designers. Consider these important questions as decide whether to shop in-store or online to find your next treasure-worthy piece of fine jewelry.

When is “touch” important?

If you are getting engaged, it’s probably all about touch for you two. You’ll want to take her hand in yours and share a hug and a kiss. Naturally, you’ll also want to select and view the beautiful diamond engagement ring of her dreams in-person before you’re crouching down on one knee. Stores like our West Hartford, CT and our Glastonbury, CT brick-and-mortars are open Monday through Saturday from 11am to 5pm, where you can stop in at your leisure to learn all about esteemed jewelry designers. You’ll find classic and innovative Lux Bond & Green exclusives, like the Lovebright Collection Round Cluster Halo in white gold, or a Pear Shaped Diamond engagement ring in platinum. You’ll also be able to hold stunning engagement rings from favorite designers like Naledi, Henri Daussi, and Hearts on Fire in your fingertips, as we help you make this big decision. We’ll walk you through everything that you need to know about diamonds, to ensure that you’re informed and confident with this once-in-a-lifetime purchase. Alternatively, if you’re the type of person who likes to do some research ahead of time, you can actually visit the diamonds available in Lux Bond & Green’s collection online first. Use our diamond search tool, or dive into our diamond education.

Perhaps it’s a different special day—your mother’s birthday, or your daughter’s last Summer home before college—that has you thinking you’d like to meet the piece of jewelry first. Did you know that shoppers most often choose to visit a local jeweler in person when the gift is extra-important, and they think they might need some personal assistance? The knowledgeable non-commissioned staff at Lux Bond & Green can help you zero in on the right present, whether it’s a luxurious Mikimoto pearl set, or an artistic set of IPPOLITA Rock Candy earrings. Regardless of the person you’re shopping for and why, know that we’re so excited to be your local jeweler, and to have the person-to-person interactions and dedication to our customers, on which we’ve built our family business and become a household name.

I need options. How do I browse the largest selection?

While in-store shopping leads to a more personalized experience, online shopping offers the customer an unrivaled selection of products to browse. There is no way that you can grasp an entire store’s inventory in one visit, but online, it’s easy to breeze through hundreds of pieces of jewelry, quickly and efficiently. Sorting through categories like bracelets, necklaces, earrings, and rings, and filtering for particular metals and gemstones of interest, can help you quickly find the designer, style, material and price point for your dream piece. It’s easy to add possibilities to your cart, compare and contrast, and narrow down your selection. When you’re ready to buy, know that we offer free standard ground shipping. You’ll receive your order in around 4-5 business days.

It’s also easy to schedule an appointment to see an item at your local Lux Bond & Green jeweler! If you enjoyed the ease of online browsing, but ultimately want to take a closer look, this is an excellent option.

What if my gift is not perfect? Can I return it?

Whether you’ve shopped in-store, or online, this is a question that you should always ask before buying. Every business has their own unique return policy, and there is always some risk involved with gift giving. Will the bracelet fit her wrist? Will the necklace be the right length? Even the easiest-to-please people sometimes need the opportunity to exchange. Well, at Lux Bond & Green, whether you are shopping locally or shopping online, you can be granted a return for store credit or exchange within 30 day of purchase, so long as you hold onto your receipt, and the item is in new condition. For online returns, you can e-mail customerservice@lbgreen for authorization. We hope that your gift is perfect, but if not, we would love to help you find something that is.

If the past few months have shown us anything, it’s that it is so important to celebrate life together with our loved ones. As you bring people, things, activities and experiences back into your life, do so responsibly. When it comes to jewelry, select from the best fine, hand-crafted pieces from trusted designers. The highest quality, and the best personal service, makes for the happiest shoppers and gift recipients. Thank you so much for supporting Lux Bond & Green and know that we cannot wait to fulfill your order with a smile, or spend time with you in-store, as soon as you’re ready.