Such a treat to have a local jeweler right in the center of town than handles repairs. Fast, friendly and top notch service…what could be better?
Alena at Lux Bond was an absolute pleasure. She kept me updated for the entire process and even offered other examples while I waited for what I wanted. Looking forward to my next purchase with her.
Had a great experience at Lux Bond and Green buying my watch. Great customer service. Friendly staff. Great selection of luxury watches.
Very pleasant and efficient experience repairing watch band at Lux Bond in WH Luis was quick and we are happy with the results.
Sylvia was very attentive and helpful in assisting us in buying the perfect gift for a special friend’s birthday.
Nice selection of watches in stock across a great set of brands. Love the Grann Seiko selection. Great experience with Dave at the Rolex boutique.
Was recently in because my favorite necklace had 3 separate knots in it. I went to the repair counter and Jose was wonderfully helpful. Within just a couple minutes he had all 3 knots out and had it shining! I was so grateful for his help and his kindness about it. Sometimes it can be intimidated going into higher end stores, but he was so friendly and helpful!! Thank you!
With the wonderful work from Shiva Beebahkee and lux bond and green they took my idea and made it a reality. I have been wanting to take my old wedding ring and create something totally different! It was literally a dream come true, exactly what I wanted and more gorgeous in person. A ring I will cherish forever. Thank you again!!!
I went to Lux Bond & Green to have my ring repaired. I didn’t realize an invisible set diamond ring was very difficult to repair and only a few reputable places in the country can repair them. At Lux Bond & Green they sent it out and my ring came back looking better than I could have imagined, as they promised. They stand by their commitment to quality and great customer service. I would recommend them highly
Matt was friendly and helpful throughout my visit and eventual purchase. The professionalism and courtesy exhibited by the employees combined with the well designed store layout made shopping a breeze. Thanks again for everything!
Lux Bond did a beautiful job recreating and restoring a piece of gold filigree that had snapped off the crown of a ring that has enormous sentimental value to me. I’m extremely pleased with the result.
Five star experience - Sylvia was informative, professional, and incredibly helpful throughout the whole process. She kindly made herself available by text and accommodated the timely creation of the ring. Looking forward to working with Sylvia again in the future!
We have been customers at Lux Bond for many years. Karen has helped us with both large and small purchases. Our kids purchased their engagement rings and wedding bands through Karen. We always feel comfortable with her knowledge and understanding of our needs and budget. Karen’s customer service is exceptional. I can’t think of any special occasion in our family that a gold gift wrapped box from Lux Bond hasn’t been a part of. Thank you Karen and Lux Bond for always making our shopping experience so memorable.
My family and I have had nothing but great experiences with Lux Bond & Green. Early on, we had the pleasure to meet a wonderful sales associate named Karen. Since our first meeting, Karen has made us feel like family with her friendly smile and great knowledge of products. Karen has taken the time to get to know us and makes it like we’re visiting a friend when we come in, whether we are just stopping by for a quick repair, cleaning or a purchase. I also have to mention how amazing the repair department is. The staff is very detailed and willing to help fix whatever we bring in for repair. One time, I brought in my Dad's watch that had a broken clasp. The watch was not purchased at LBG, but they happily fixed it on the spot. Excellent customer service, extremely knowledge and talented staff, I can't imagine going anywhere else.
LBG was fantastic! Staff offered me a solution that saved me several hundred dollars for a repair on some silver that needed attention, and the outcome was exactly what I needed and wanted. Thank you, LBG!
Excellent and knowledgeable service. I thought I needed a necklace repaired, rather I needed a lesson on how to properly secure the necklace. Through discussing my options lux Bond talked me through what the issue was, and discouraged me from an unnecessary and costly repair. Thank you!
Alena was helpful, patient, and very knowledgeable. I was certainly feeling the pressure of picking out an engagement ring, but Alena helped to make the process enjoyable rather than stressful. And now, the love of my life absolutely loves the ring she has. I highly recommend Alena, and LG&B. Tom Y.
Highly recommend Lux Bond & Green, they are truly top-tier. Matt and Annie could not have treated us any better, and in the end were able to secure us a commemorative piece that will forever be cherished. Thank you
Alena was great! We were thoroughly impressed with the service we received.
I needed some repair work done on a few pieces. I found the professionalism and customer service outstanding. This is my favorite store for jewelry and watches.
Lux Bond & Green is great! They have such a courteous and attentive staff that seconds to none. I highly recommend them for both service and sales. They will be my go to for many years to come.
Went in the LBG store to fix a watch. Service dept was excellent and responsive, repairing my watch on the spot. Very helpful.
I purchased my Rolex from Lux Bond Green in West Hartford. Karen helped me with the process from beginning to end. Her knowledge, expertise and professionalism was beyond exceptional! I cannot recommend her enough. I am anxiously looking forward to my next purchase with her!
Beautiful store with a great selection. Caitleen was incredibly helpful!
An absolute pleasure to do business with!!
No matter if you have a $20k purchase or $20 purchase you are treated the same - with respect and thoughtfulness.
Karen Huhtanen has been a godsend to us, both for personal reasons and professional ones. She has helped us with all kinds of corporate gifts to make our clients feel special. More importantly, however, she has helped us with special gifts for our adult children. A special pinky ring designed with my diamond that was my Mother in Laws to give as a gift to my daughter to wear on her wedding day was the icing on the cake! So perfect. Thank you Lux Bond & Green for loving family celebrations as much as we do! Thank you Karen for always saying yes to our last minute asks.
What an excellent and knowledgeable group of watch experts. True enthusiasts.
The absolute best. A great selection of gifts and amazing customer service.
Annie helped me get exactly what I wanted and made me feel as I was her only customer.
Garreth greeted me immediately as I entered into the store with a huge smile and welcomed me in. I was there to purchase moderately priced earrings for my two daughters for Christmas. I wasn't exactly sure what I wanted but Garreth was very patient and showed me a variety of possibilities. I finally settled on two different styles. Garreth wrapped each up in a beautiful box with a red bow and placed each in its own separate bag. My experience was wonderful and it was a pleasure to work with such a polite gentleman. In this day and age, it is rare to find this kind of excellent service along with someone that was personable. We frequent Lux Bond & Green often and I will be sure to request Garreth in the future. It was pure pleasure! Best, Gail Watts
A great place to buy watches. Alena is a really nice salesperson to talk to. Really patient with knowledge on watches. One of the best I have ever known.
Highly recommend, had a great experience with Sylvia.
Linda provided great service. Very knowledgeable and patient. Highly recommend.
The experience was amazing! Service was fast and very knowledgeable. Thank you David for my watch. We will be back for many more
Kind and friendly staff. I had the opportunity to work with Dave who was very helpful and answered all my questions regarding Rolex watches.
I was shopping for a David Yurman bracelet and they had a huge selection. Caitleen was really helpful and even gave some advice on deciding which one to purchase. Very nice experience and in and out quickly!
Continued exceptional service by Alena. It’s nice to have a relationship with a jeweler who remembers your tastes and helps pick out the right pieces!
Terri made my recent experience with Lux Bond and Green wonderful. I was looking to sell an item, and after calling many places, Terri was the most helpful and professional of everyone I spoke to. She made the transaction simple and enjoyable. I also found the price to be strong in comparison to other jewelers I spoke to. Thank you!
First time here for a repair and I could not be more pleased. Cost effective, professional, and replaced two watch batteries all under ten minutes.
Shiva is the best part of Lux bond! He is so friendly and incredibly knowledgeable! Thanks for your help!!!
Just a shout out and big thank you to Shiva Beebakhee for his help and knowledge that allowed what i thought was a lost cause with a Seiko watch band that kept coming apart. he fixed it in less than 5 minutes!LBG is the best jeweler by far! Keep up the good work!
Thank you to the team at Lux & Bond for helping me chose a commemorative present! I finished all the requirements to become a licensed Architect and the team of Jason, Karen and Matt kindly helped me through selecting a very special piece to celebrate the occasion. I value how kind they were to my family, how professional, how friendly, and how attentive they were. I felt like the most important person in the store with how well they treated me! They even wrapped the gift like a present in beautiful gold wrapping paper. As a designer, I love these little details. I really liked the selection of women's watches they had. I ultimately went with a Frédérique Constant brand because of how modern and timeless it was. As a 30 year old, I appreciated that the selections of jewelry, time pieces and decorative items attracted a wide age demographic. There's also something for everyone at a good price range. I will definitely be returning for future purchases!
Fabulous, knowledgeable sales staff! Linda was amazing in helping me select 2 Lagos caviar bracelets for Christmas. I will be back!
I had another great experience at their West Hartford store. Matt and John did a great job finding me the exact watch I was looking for. As aways they make the entire process enjoyable. No need to look anywhere else. Thank you for all your help.
Lux Bond & Green is a great place to shop for watches, jewelry or gifts. Everyone is always extremely friendly and helpful. Matt recently helped me with a watch purchase. He's extremely helpful, friendly, and definitely has a lot of watch knowledge. Karen has also helped me several times. She always greets you with a smile, and is extremely helpful with any watch or jewelry purchase! If you're looking to make a watch or jewelry purchase everyone at Lux Bond & Green is top notch!
LB&G were terrific in handling my last two watch purchases. David is a pleasure to work with, the store is nicely appointed, and I look forward to working with them again in the future.
I personally think it’s impossible to beat the service provided by Lux Bond & Green. I’ve been going there for over 20 years, and Always had a great experience. And the best choice of options as well.