With four stores and our corporate office located in Connecticut and one store located in the Boston area along with our Concierge Manager, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:

• Medical and Dental insurance 
• Company-paid and Optional Life Insurance
• Long Term Disability Insurance
• Paid Vacations
• Paid Sick Days
• Volunteer Time Off - 2 paid days per year
• 401(k) Retirement Savings Plan
• Associate Discount 
• Educational Assistance for coursework through the Gemological Institute of America
• Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement

Listed below are the positions currently open at Lux Bond & Green. While a specific position which interests you may not be available at this time, we invite you to submit your resume so we have it on file should an appropriate opportunity become available. Please include a cover letter stating the specific types of positions/locations in which you have interest. 

Please send your resume and cover letter to Careers@lbgreen.com or Fax: 860-561-1111. Or complete our Application for employment, and either email it to Careers@lbgreen.com or send it to:

Lux Bond & Green Attn: Human Resources PO Box 330250 West Hartford, CT 06133

The primary responsibility of a Full-time Sales Professional is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems. The Mohegan Sun store is open seven days a week, so this position requires rotating night and weekend shifts.

MAJOR RESPONSIBILITIES/ACTIVITIES::

– Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales.
– Embrace and apply Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction with clients, co-workers, and vendors.
– Proactively find ways to enhance the customer experience by engaging customers in polite conversation to anticipate their needs and taking action with positive energy and enthusiasm.
– Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.
– Cultivate customer relationships with new and existing customers by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using e-mail, texts, event invitations, etc.
– Embrace the use of multiple forms of technology including regular use of Podium to communicate with clients, obtain customer reviews, and accept payments.
– Develop strong knowledge of all store products and services and use this knowledge to build sales.
– Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data
– Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.) as well as assisting with the upkeep and cleaning of bathrooms and lunchroom.
–Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store

MINIMUM REQUIREMENTS:

• Experience in the luxury jewelry and watch market is required
• Graduate Gemologist credentials are strongly preferred
• Proven track record in achieving sales results.
• Ability to quickly build trust and rapport with clients and co-workers
• Ability to prospect and develop strong customer relationships.
• Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email.
• This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry.

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:
– Strong customer service orientation.
– Strong team player able to work well with coworkers in store and corporate staff.
– Treats others with respect, integrity and courtesy.
– Excellent communication skills including verbal and for written correspondence with customers via text or e-mail.