Careers | Lux Bond & Green

career opportunities

Established in 1898, Lux Bond & Green is one of the largest and oldest independent jewelers in New England. Reliability, integrity, and providing high-quality merchandise and exceptional customer service have been and will continue to be, our standards. Being a part of the Lux Bond & Green team means that you will be a key contributor to our long-standing tradition of providing clients with an array of the world's finest diamonds, jewelry, watches, and distinctive gifts which serve as lasting symbols of friendship, love, and affection.

Become A Part Of Our Team

With four stores and our corporate office located in Connecticut and one store located in the Boston area along with our Concierge Manager, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:

Medical and Dental insurance
Company-paid and Optional Life Insurance
Long Term Disability Insurance
Paid Vacations
Paid Sick Days
401(k) Retirement Savings Plan
Associate Discount
Educational Assistance for coursework through the Gemological Institute of America
Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement

Listed below are the positions currently open at Lux Bond & Green. While a specific position which interests you may not be available at this time, we invite you to submit your resume so we have it on file should an appropriate opportunity become available. Please include a cover letter stating the specific types of positions/locations in which you have interest.

Please send your resume and cover letter to Careers@lbgreen.com or Fax: 860-561-1111. Or complete our Application for employment, and either email it to Careers@lbgreen.com or send it to:

Lux Bond & Green Attn: Human Resources PO Box 330250 West Hartford, CT 06133

Full-Time Sales Professional

JOB SUMMARY:

The primary responsibility of a Full-time Sales Professional is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems.

Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales.
Handle all aspects of selling fine jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.
Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.
Cultivate customer relationships with new and existing customers by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using e-mail, texts, event invitations, etc.
Embrace the use of multiple forms of technology including regular use of Podium to communicate with clients, obtain customer reviews, and accept payments.
Develop strong knowledge of all store products and services and use this knowledge to build sales.
Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data.
Assist with social media updates for the store by submitting photos and videos which can be used for Facebook, Instagram, and TikTok.
Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.) as well as assisting with the upkeep and cleaning of bathrooms and lunchroom.
Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store.

MINIMUM REQUIREMENTS:

Experience in the luxury jewelry and watch market is strongly preferred
Knowledge of luxury watches is strongly preferred
Proven track record in achieving sales results
Ability to prospect and develop strong customer relationships
Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email
This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

Strong customer service orientation
Strong team player able to work well with coworkers in store and corporate staff
Treats others with respect, integrity and courtesy
Excellent communication skills including verbal and for written correspondence with customers via text or e-mail

Full-Time or Part-Time Sales Professionals

JOB SUMMARY:

The primary responsibility of a Sales Professional at Store52 (a subsidiary of Lux Bond & Green) is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems. Merchandise selection at Store 52 is in a lower price range than our other locations and is targeted towards a younger client base with the feel of SOHO and a modern vibe. Store52 is designed for stylish clients who desire a contemporary experience but value a culture of exceptional service, value, and selection. Regular store hours are 11 am – 7 pm Tuesday through Saturday and 12 pm – 5 pm on Sundays.

Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales.
Handle all aspects of selling fine jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.
Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.
Cultivate customer relationships with new and existing clients by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using e-mail, texts, event invitations, etc.
Embrace the use of multiple forms of technology including regular use of Podium to communicate with clients, obtain customer reviews, and accept payments.
Maintain strong control of inventory including taking responsibility for price changes, transfers, and accurate stocking of merchandise. Regularly assist with spot inventories, year end inventory and reconciliation to help solve discrepancies and eliminate loss.
Develop strong knowledge of all store products (jewelry, watches, gifts) and services (such as Jewelers Mutual and Wells Fargo) and use this knowledge to build sales.
Monitor controllable expenses such as use of bags and supplies as well as accurately charging shipping costs to help the company run as profitably as possible.
Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data.
Participate with social media outreach for the store which may include TikTok and providing content to the corporate marketing department.
Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.) as well as assisting with the upkeep and cleaning of bathrooms and lunchroom.
Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store.

MINIMUM REQUIREMENTS:

Experience in estate jewelry and pre-owned watches is strongly preferred
Proven track record in achieving sales results
Ability to prospect and develop strong customer relationships
Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email
This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

Strong customer service orientation
Strong team player able to work well with coworkers in store and corporate staff
Treats others with respect, integrity and courtesy
Excellent communication skills including verbal and for written correspondence with customers via text or e-mail

Full-Time or Part-Time Sales Associate

JOB SUMMARY:

The primary responsibility in this position is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems. The Mohegan Sun store is open seven days a week so this position requires rotating night and weekend shifts. Full-time or part-time hours will be considered.

Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales.
Handle all aspects of selling fine jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.
Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.
Cultivate customer relationships with new and existing customers by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using e-mail, texts, event invitations, etc.
Embrace the use of multiple forms of technology including regular use of Podium to communicate with clients, obtain customer reviews, and accept payments.
Develop strong knowledge of all store products and services and use this knowledge to build sales.
Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data.
Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.) as well as assisting with the upkeep and cleaning of bathrooms and lunchroom.
Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store.

MINIMUM REQUIREMENTS:

Experience in the luxury jewelry and watch market is strongly preferred
Knowledge of luxury watches is strongly preferred
Proven track record in achieving sales results
Ability to prospect and develop strong customer relationships
Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email
This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

Strong customer service orientation
Strong team player able to work well with coworkers in store and corporate staff
Treats others with respect, integrity and courtesy
Excellent communication skills including verbal and for written correspondence with customers via text or e-mail