Lux, Bond and Green is second to none in customer service and jewelry repair! I would not trust my jewelry with any other company! How fortunate to have this business in West Hartford!
I purchased my Rolex from Lux Bond Green in West Hartford. Karen helped me with the process from beginning to end. Her knowledge, expertise and professionalism was beyond exceptional! I cannot recommend her enough. I am anxiously looking forward to my next purchase with her!
Lux Bond & Green is the type of retailer that truly does care about their customers and making sure everyone gets what they need and takes the time to be sure you know what you are getting. The staff is wonderful, kind, professional, caring, friendly and knowledgeable. In my opinion there is no need to go elsewhere.
Friendly, efficient, stellar service from Tiffany! I cannot recommend her highly enough! From our initial telephone conversation to our face-to-face interaction she exudes confidence in her ability and represents Lux Bond & Green with poise to an exemplary level.
Cody was extremely helpful in organizing repairs on a number of items. He paid attention to details and offered excellent suggestions. Terri Cinque made the appraisal process run smoothly. She offered excellent advice and helped me take care of necessary repairs.
I have been doing business with Lux Bond & Green for many years. If I want the best quality, a fantastic selection, and great personal service, this is where I go!
I'm a local in Westport, and I honestly can't say enough good things about this place. It's family-owned, and everyone here does an incredible job of building relationships with you. They genuinely care about delivering a great experience. Trish, Lisa, and Simon are the best. I've purchased two watches (a Rolex and a Grand Seiko) from here, and Trish worked with me every step of the way. And if you're a football fan, you're going to have some great conversations with this crew... they even welcomed me, despite me being a Philly fan! You won't just be a number here or feel pressured to make a decision – you'll truly feel like part of a family, especially if you're looking to establish a long-term relationship. Do yourself a favor and check this place out.
No matter if you have a $20k purchase or $20 purchase you are treated the same - with respect and thoughtfulness.
A++ to Karen B for going above and beyond to find me a hot in demand Rolex and making the process simple and fun. Very knowledgeable. Thank you again Lux Bond and Green. Great service. Highly recommend them!!
Luxe Bond & Green has gone above and beyond to help my husband create some amazing custom jewelry pieces for me. Laurie was very easy to work with, is knowledgeable and collaborative, and truly passionate to help create that special one-of-a -kind piece for your special someone. Highly recommend!
Service at Lux Bond and Green is truly remarkable. Nancy has been incredibly helpful, trustworthy, knowledgeable, patient and responsive. Highly recommend!
Great experience at Lux Bond & Green in West Hartford! Very friendly and polite staff, specially Garreth. He was very helpful and knowledgeable and I received my daughter’s bracelet in a timely manner.
A FAMILY JEWELER