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Inside of Our Store

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Nothing beats experiencing first-hand the meticulous details, the balanced weight, the comfort, and simply the feel of a Rolex watch. Visit us at Lux Bond & Green and we will guide you through the range of Rolex models, and advise you on the technical aspects of Rolex watches to help you find the watch that was made for you.


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My family and I had a great experience purchasing a David Yurman ring with Annie. She was friendly, helpful and very knowledgeable. Annie provided excellent customer service, and was extremely responsive and accommodating when we needed another size ordered than originally expected. She went out of her way to locate the ring in the correct size, and we will definitely ask for her in the future to assist with any purchasing needs.

The team at Lux Bond & Green (Westport) is excellent. Trish, Marita and Lisa (and team) always make me and colleagues feel welcome and we enjoy the process as much as the purchases. Just picked up a watch and Lisa was great. Kept me updated regarding availability and then went through the watch in great detail. I will be back and always do recommend!

James is so friendly and helpful throughout my entire experience purchasing from Lux Bond & Gold. I will definitely be back for future purchases.

I recently visited the Lux Bond & Green to browse their selection and see what they had to offer. The salesman, Mark who assisted me, was absolutely fantastic. From the moment I walked in the door, he greeted me warmly and asked how he could help. I explained that I was just looking around, and he immediately made me feel welcome without any pressure to buy. Mark took the time to show me a variety of beautiful pieces, explaining the different materials, styles, and craftsmanship. He was extremely knowledgeable about the jewelry, but never came across as pushy or aggressive. Instead, he seemed genuinely excited to share his passion for the products and provide me with all the information I needed. What really stood out was Mark's customer service. He listened attentively to my preferences and price range, and made suggestions that were tailored to my interests. At no point did I feel like he was trying to upsell or talk me into something I didn't want. He was patient, accommodating, and never made me feel rushed or obligated. Ultimately, I didn't end up making a purchase that day, but it wasn't due to any fault of Mark's. In fact, the positive experience working with him makes me more likely to return to the store in the future when I'm ready to buy. Mark is a true asset to the business, and I would highly recommend him to anyone in the market for jewelry. His exceptional customer service is a refreshing change of pace and a testament to the value of having knowledgeable, personable, and non-pushy sales staff.

Our experience at Lux Bond & Green was nothing short of amazing. We were referred to them by a friend and Lisa’s friendly professionalism & expertise made our first purchase fun and easy. We’re definitely coming back and will remain lifelong clients!

We came in looking for a wedding gift for myself as the groom. I always wanted a nice watch. We dealt with Linda who walked us through all of the offerings in the store, ultimately settling on a model. I had not given much lead time ahead of the wedding and no promises were made. However, within about a month and a half’s time, my exact request was met and delivered to the store. Again, Linda was fantastic, accommodating our schedule for pick up, walking us through set up & fitting. The personal communication was fantastic throughout the whole process and made it feel as though the whole staff was working with us to get our desired outcome. We can’t thank the West Hartford Lux Bond & Green team enough, especially Linda, and will be surely stopping by for any future jewelry purchases.

Nancy once again was of fantastic service to me. I will continue to seek her out whenever those special occasions arise!

My partner and I purchased our wedding bands at Lux Bond & Green, Wellesley. We also had my engagement ring (a family piece) reset. Throughout the entire process Nancy and her team were so solicitous, knowledgeable and friendly! I imagine that at some places this might feel like an intimidating process - at no time did we feel uncomfortable or pressured - every conversation was about helping us to figure out what we wanted/what would be best for us. Nancy and her team made us feel right at home as we picked out what will arguably be the most important jewelry of our lives. Thank you so much! We'll be back!

Lux Bond and Green in Glastonbury have been amazing to work with. Mark worked very closely with myself and my fiancé to make sure we received the perfect wedding bands as well as my engagement ring. The process was quick and easy and I am obsessed with my diamond. They have online options that allow you to customize your rings with endless possibilities. Mark made every visit to the store fun and exciting, his down to earth personality and sense of humor made this process even better! 10/10

Lux Bond & Green has been a part of my family's life since I was a boy growing up outside of Hartford, CT. It was our destination when we wanted a loved one to know just how special they were to us -- - engagement rings, wedding bands, wedding day pearls, diamond earrings for that special anniversary -- I always turned to Lux Bond for their help in finding the right gift. And nothing announced a present more elegantly, than a beautifully bow-wrapped box from Lux Bond & Green. We have always had quality experiences when working with the Lux Bond staff, but our past several experiences with Karen Blum have set a new standard in customer relationships, not just at Lux Bond, but for all fine retailers. Her enthusiastic and tireless support is unmatchable, and she offers her experienced advice in such a warm and graceful manner that one believe's they are working with a dear friend. I thank the owners of Lux Bond for employing a concierge jeweler that truly understands the meaning of "concierge service" and provides it at the highest level. She not only represents Lux Bond brilliantly, but her partnership with her customers is remarkable. Thank you, Karen for another extraordinary experience -- my wife is in love with her ring -- months in creation, you delivered perfection. Thank you again, and cheers to you for all your help.

Garreth was extremely helpful in assisting my daughter in finding the perfect college graduation gift. He was knowledgeable and patient as we perused many items before selecting the Raymond Weil watch that was just right for my daughter. I would highly recommend shopping at Lux, Bond, & Green for the gift that will last a lifetime.

My fiancé and I had the pleasure of working with Trish Schwartz to source a magnificent emerald cut engagement stone and setting - it's just breathtaking! Trish was an absolute pleasure to work with - competent, responsive, and proactive - all with a smile and never any pressure - she's a gem!

Excellent service at Lux Bond and Green in Wellesley. I am a long term, very satisfied customer.

I had an exceptional experience speaking with Aqui at Lux Bond and Green. He took the time to sit down with me and truly understand what I was looking for. He was extremely knowledgable, patient and happy to answer all of my questions. I’m so happy I decided to visit the store and I look forward to my next visit.

Stacia was absolutely awesome working with. Had to wait some time for my piece but that’s normal for these awesome watches. Excited for my future with Lux!! Highly recommend.

I had a wonderful experience at Lux Bond & Green. I purchased a Rolex from Gil. He was so knowledgeable and helpful. He educated me on the care and mechanics of the watch. He was a delight to work with and I would encourage anyone interested in a special purchase to talk to Gil!! Thanks Gil I love my watch!

I entrusted two 4 th generation family diamonds to Cody to repurpose in a new design a special gift for my great niece. Cody was very helpful in guiding me about style options. I am thrilled with the finished product and know this will be a lasting gift. Certainly I shall return to have another gift made for the younger sister.

Lux Bond & Green stands out from the rest and it’s not close. Best in class customer service and experience from Simon and the team. They are the “logical alternative” to ANY jewelry stores in the Northeast.

This is my second purchase with Lux Bond & Green and I must say each time my experience is elevated. From the moment I walked in, the entire staff was very friendly and helpful. I can’t say enough about Gil. He was extremely attentive and made sure that I left a happy customer! The entire process was very pleasant and smooth. Looking forward to being a long-term customer in the future. Highly recommended!

Haley was fantastic! She was very helpful in the details of my watch purchase. I would highly advise seeing her if you are in the market for a watch!

Exceptional experience buying a watch here! Lisa was knowledgeable, friendly, and patient, guiding me through the selection process with expertise. The store ambiance was elegant, and the range of watches was impressive. They offered great customer service, ensuring I found the perfect timepiece. Highly recommend for anyone seeking a memorable watch-buying experience.

Mark was great!! He spent time helping us choose our weddings bands. He was incredibly knowledgeable, answered all questions, and most importantly made it a fun and memorable experience for my fiancé and I. 100% recommend!

This was my first visit to the boutique. Matt, ASM, was extremely helpful, knowledgeable and lovely to work with. He made my last minute shopping visit for my husband’s anniversary gift stress free and pleasurable. Highly recommend asking for Matt and working with him.

My grandmother’s locket, which is of great sentimental value to me, appeared to be broken. The Lux Bond repair department manager quickly reassured me that the locket clasp was not completely broken but was definitely out of alignment. On the spot, he began the delicate operation to realign the clasp without breaking it in the process. With patience and a couple of tools later, he succeeded. I offered to compensate him for his time, but he graciously declined. It’s hard to find anyone these days who does a favor and expects nothing in return. Many thanks!

We had a wonderful experience at the Glastonbury location. We worked with Mark, who was extremely patient during our multiple visits as this was a big purchase. Mark is super friendly, knowledgeable and never made us feel pressured in any way. He offered his honest opinions which we appreciated, and was happy to answer many questions via text between visits. We highly recommend this location, and ask for Mark-he is a class act.

I recently brought my Rolex Daytona to Lux Bond & Green at Mohegan Sun for service: Tiffany was an absolute pleasure to work with. She never rushed me or the process. Answered all of my questions and made me feel valued as a customer. When I picked up the watch at the store( sooner than expected) I couldn’t believe my eyes. The watch looked like the day it was purchased! I was hopeful it would look better but the factory did an outstanding job restoring the watch to new condition. I am absolutely thrilled with the staff there and with the outcome of the how the watch looks. Thanks Tiffany and Lux Bond & Green!

Lux, Bond and Green is second to none in customer service and jewelry repair! I would not trust my jewelry with any other company! How fortunate to have this business in West Hartford!

First, It was great to be doing business with Lux Bond & Green in West Hartford, my hometown jeweler. There is nothing like LBG in New York City. I came back to the store on a mission to replace a strand of gold beads, and as luck would have it I connected with Shiva Beebakhee, the Service Manager, and he knew exactly what I wanted and even had sample beads. We worked together on several visits to get the right size bead, length of the necklace and Shiva made it happen! I am now wearing the beads again which are based on a strand of gold beads my grandmother wore and I I wore wedding . Thank you Sheeva - you are the best!

Sheila has been fantastic to work with and everyone I’ve encountered at the Glastonbury store has been nothing short of outstanding. I throughly enjoyed shopping here and the model selection experience at this location is bar none. If anyone is in the market for a fine watch (or specific piece of jewelry for a special occasion,) do not hesitate to spend some time here. You won’t regret it!

I could not have asked for better service or care from Sylvia and the Lux Bond staff! Sylvia was incredible at helping my partner and I pick the perfect diamond and setting for an engagement ring, and it came out absolutely perfectly! When I came in to pick it up, she found me the perfect set of white gold earrings for my partner’s birthday, which is coming up, as well. Special thanks to David, as well, for helping us with the purchase of my dream watch, which my partner lovingly got me for our engagement, as well:). Needless to say: We will be back for wedding bands, future watches, and gifts for one another for years to come. I can’t thank Lux Bond & Green enough!

I purchased my Rolex from Lux Bond Green in West Hartford. Karen helped me with the process from beginning to end. Her knowledge, expertise and professionalism was beyond exceptional! I cannot recommend her enough. I am anxiously looking forward to my next purchase with her!

Lux Bond & Green is the type of retailer that truly does care about their customers and making sure everyone gets what they need and takes the time to be sure you know what you are getting. The staff is wonderful, kind, professional, caring, friendly and knowledgeable. In my opinion there is no need to go elsewhere.

Friendly, efficient, stellar service from Tiffany! I cannot recommend her highly enough! From our initial telephone conversation to our face-to-face interaction she exudes confidence in her ability and represents Lux Bond & Green with poise to an exemplary level.

Cody was extremely helpful in organizing repairs on a number of items. He paid attention to details and offered excellent suggestions. Terri Cinque made the appraisal process run smoothly. She offered excellent advice and helped me take care of necessary repairs.

I have been doing business with Lux Bond & Green for many years. If I want the best quality, a fantastic selection, and great personal service, this is where I go!

I'm a local in Westport, and I honestly can't say enough good things about this place. It's family-owned, and everyone here does an incredible job of building relationships with you. They genuinely care about delivering a great experience. Trish, Lisa, and Simon are the best. I've purchased two watches (a Rolex and a Grand Seiko) from here, and Trish worked with me every step of the way. And if you're a football fan, you're going to have some great conversations with this crew... they even welcomed me, despite me being a Philly fan! You won't just be a number here or feel pressured to make a decision – you'll truly feel like part of a family, especially if you're looking to establish a long-term relationship. Do yourself a favor and check this place out.

No matter if you have a $20k purchase or $20 purchase you are treated the same - with respect and thoughtfulness.

A++ to Karen B for going above and beyond to find me a hot in demand Rolex and making the process simple and fun. Very knowledgeable. Thank you again Lux Bond and Green. Great service. Highly recommend them!!

Luxe Bond & Green has gone above and beyond to help my husband create some amazing custom jewelry pieces for me. Laurie was very easy to work with, is knowledgeable and collaborative, and truly passionate to help create that special one-of-a -kind piece for your special someone. Highly recommend!

Service at Lux Bond and Green is truly remarkable. Nancy has been incredibly helpful, trustworthy, knowledgeable, patient and responsive. Highly recommend!

Great experience at Lux Bond & Green in West Hartford! Very friendly and polite staff, specially Garreth. He was very helpful and knowledgeable and I received my daughter’s bracelet in a timely manner.

About Lux Band Green


SINCE 1898...

With 125 years of experience and trust, Lux Bond & Green Jewelers has been dedicated to offering truly extraordinary diamonds, jewelry, watches and gifts for the home since 1898 earning our family business international recognition.