Shipping Policy

Shipping:

*Delivery before Christmas is only guaranteed with the overnight shipping option due to Fed Ex Ground restrictions.

Currently we are only able to accept online orders to shipping addresses within the United States and we do not ship internationally. To ensure the secure delivery of your order, Lux Bond & Green does not ship to post office boxes. Lux Bond & Green will accept a post office box as your billing address.

Standard Ground Shipping:

Please allow 4-5 business days. We ship most “in stock” items within 48 business hours. Items ordered together may not always be shipped in the same package. If your order requires more than one shipment, you will only be charged one shipping fee. Standard shipping is complimentary for all purchases over $150. Standard shipping is $8 if the order is under $150. 

Please note that shipments to Alaska, Hawaii, US Territories and APO/FPO will take additional time.

2nd Day Shipping:

Packages arrive within 2-3 business days providing your order is received before 1pm (EST) Monday-Friday. The charge for 2nd Day shipping is $15.00.

Next Day:

Orders placed by 1pm (EST) Monday-Friday will be delivered the next day, including Saturdays where Saturday delivery is available. The charge for Next Day Shipping is $25.00. Large or heavy items may not qualify for next day shipping or wil have an additional charge. Our order department will contact you to go over options if necessary.

Returns and Return Policy

Please retain the packing list included in your order as the flip side includes instructions and polices regarding complimentary return shipping of an item for credit or exchange. To return or exchange your gift selection, please follow the instructions.

Merchandise is accepted for credit or exchange in the U.S. if returned in salable condition within 30 days. Returns may be sent to our Customer Service Center, or you may take your return to any of our retail locations.

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit.

If you have any questions please contact Customer Service at 1-800-524-7336 Monday-Friday 8:30 am-5:00 pm EST.