Shipping Policy
STANDARD GROUND SHIPPING:
Please allow 4-5 business days. We ship most "in stock" items within 48 business hours. Items ordered together may not always be shipped in the same package. If you order requires more than one shipment, you will only be charged one shipping fee. Please note that shipments to Alaska, Hawaii, US Territories and APO/FPO will take additional time.
2nd DAY SHIPPING:
Packages arrive within 2-3 business days
providing your order is received before 1pm (EST) Monday-Friday. The charge for
2nd Day shipping is $15.00.
NEXT DAY:
Orders placed by 1pm (EST) Monday-Friday will
be delivered the next day, including Saturdays where Saturday delivery is
available. The charge for Next Day Shipping is $25.00. Large or heavy items may
not qualify for next day shipping without an additional charge. Our order
department will happily contact you to go over options if necessary.
ONLINE ORDERS:
Currently, we are only able to accept online
orders to shipping addresses within the United States and we do not ship
internationally. To ensure the secure delivery of your order, Lux Bond &
Green does not ship to post office boxes. Lux Bond & Green will accept a post
office box as your billing address.
Standard shipping is complimentary on orders over $50.
RETURNS AND RETURN POLICY
Articles are accepted for credit or exchange if returned in as-new condition within 30 days of purchase, accompanied by a sales receipt, all warranty cards, manuals and accessories. **Subject to quality control inspections
*All watches sold by Lux Bond & Green come with a 30-day
return policy provided the watch has not been worn and is in its original
condition. Any watch that comes with a plastic covering cannot be returned once
the plastic has been removed.
Special orders, final sale items and personalized items will not be accepted
for return or exchange.
If the item was a gift it may be returned within the 30-day period for a store
credit. Refunds of cash or check purchases will be refunded by a company check
within 10 business days Lux Bond & Green reserves the right to refuse any
return. We will refund shipping costs only if the return is a result of our
error.
For online returns please contact us at 1-800-524-7336 or
860-521-3015 with any questions Monday thru Friday 10-5 or email us at
customerservice@lbgreen.com for return authorization.