Aqui was incredible. So friendly, helpful and made the first Rolex purchase memorable.

I’m absolutely blown away by the service and generosity at Lux Bond & Green! They just offered me a watch, and I’m still in awe. From the moment I walked in, Lisa treated me with such warmth and professionalism. Her knowledge of timepieces is unmatched, and she truly made me feel like a valued customer. This kind of experience is rare and unforgettable. Thank you for going above and beyond — I’ll definitely be back, and I won’t stop recommending you to friends!

Great team and associates! Lovely store!

Aqui Rodriguez was incredibly knowledgeable and helpful. Purchased a Rolex Datejust from LB&G to commemorate a special time in my life and couldn’t be happier with the entire experience.

It was a pleasant store experience. Tricia texted me quickly for all my queries. When i arrived at the store, they greeted me politely and got what I came for. It was impressive that they got the long awaited Rolex Explorer II for my husband.

I want to take a moment to sincerely thank Lux Bond & Green for their professionalism and kindness. Over the past few years, they’ve helped me repair my father’s watch—a piece that holds deep sentimental value—and guided me through the purchase of new watches and a few other items. Trish has been my main point of contact throughout, and I’ve also had the pleasure of interacting with several other team members. Every encounter has been a positive and memorable experience. Trish has shown great care and integrity. She clearly communicated expectations from the start, which helped avoid surprises, especially since acquiring certain watches requires patience. While waiting can sometimes be frustrating, Trish truly understood that and was always there to support me. She never overpromised and always followed through. What made the experience even more special was Trish’s consistently positive attitude—she was always smiling, upbeat, and genuinely welcoming. Her warmth made every visit and exchange enjoyable. I would check in with her about once a month, and each time she replied promptly, professionally, and with a personal touch that I truly appreciated. Her honesty and consistency gave me confidence that someone was genuinely looking after my requests. She also recognized and respected my deep appreciation for fine watches. Working with Trish and the team has been a wonderful experience, and there’s no doubt I’ll be returning to Lux Bond & Green for any future watch purchases.

I couldn’t recommend Lux Bond & Green more. In a world of obnoxious Rolex dealings (everywhere else), they do it in a way that is no nonsense and easy. I put my name on a list, wait and be patient, and your turn will come. Aqui was an extremely excellent SA. Very pleasant to work with and this is now going to be the Rolex AD that I use going forward and definitely with Aqui. He made the entire experience very stress free. Definitely check them out!

It was a pleasure doing business with Lisa. She delivered exactly what I wanted and in a timely manner. Thank you so much!

I had my Tag Heuer watch serviced thru Lux Bond & Green. Jessica was most helpful on both the front end and back end of this transaction. My watch looks like new!

I had the most incredible experience working with Simon on custom rings. From start to finish, he went above and beyond in every detail. His knowledge, patience, and genuine helpfulness guided me through the process and resulted in a truly stunning final product. Simon’s care and professionalism showed in every interaction along the way. Now that I’ve gone through this experience, I don’t trust anyone else to make rings for me. Thank you so much, Simon!

From start to finish, my experience was flawless. I started with Trevor in Boston who referred me to Trish in the Westport store for a very specific anniversary gift for my husband. They were so professional and courteous, I never felt pressured...even after my own snafu! I would recommend LBG 100 times over. I can't wait to go back to purchase somethign for myself! Thank you again for a wonderful shopping experience!

Can’t say enough good things about them. I want to give Trish a special thank you and shoutout for accommodating me and my family during our purchase. Will definitely be back. Thanks so much!!

Bob McGreevy was very helpful in walking me through the purchase of this beautiful Tudor. He was very knowledgeable, professional and his enthusiasm for these watches was infectious. I thoroughly enjoyed the purchasing experience from moment I walked into the store.

Amazing experience, purchased an AirKing today. A million thanks to Tricia who able to reserve us this beautiful watch. It definitely will last a century. Lucky to my brother as this would be his first Rolex watch. Highly recommended buying from Lux Bond & Green, will surely go back for more..!

Aqui helped me find a perfect last minute gift for my wife’s birthday. He is great, will be returning to LB&G!

I recently visited the store to choose a watch that my husband was interested in. Aqui and Trish are true professionals; they were both extremely knowledgeable and very helpful. Lux Bond and Green has an amazing staff, and everyone was wonderful. I would give Aqui and Trish 10 stars if I could! If you are looking for fine jewelry and watches this should be your first stop!

It was a pleasure working with Aqui and Trish. They were both incredibly helpful in ensuring I received my watch in time for my birthday. I truly appreciate their excellent service!

Picked up my second watch purchased from Lux, a rolex datejust. Trish and team were wonderful to work with and made buying a rolex as simple and satisfying as it should be. I look forward to my next Lux & Bond purchase.

Aqui was very professional and friendly, was also being very accommodating which I truly appreciate! Looking forward to doing more business!

Love LBG! Everyone there is so knowledgeable and professional. It doesn’t hurt that jewelry is also gorgeous and beautifully displayed. Going there is a treat.

Lisa at Lux Bond & Green Westport is fabulous! What a great experience after waiting a long while for the watch I wanted , but not having been forgotten! Fantastic showroom and wonderful sales experience!

Trish and Lisa are great to work with!! Awesome customer service.

I worked with Lisa getting my beautiful Rolex Batgirl. What a stunning piece! I waited about 3 years but well worth the wait and the customer service was even better. Thank you Lisa for sourcing this for me. LB I will be back again soon!

I got the call! Trish took amazing care of me and everything was perfect about my experience. If you are looking for the best AD experience choose Lux Bond in Westport, CT!

Love Trish and her staff! They treat you like family and always have the answer.

Awesome experience at Lux Bond & Green in Westport. Lisa was fantastic, her help with my wife’s gift was spot on! I also love my new Rolex! Thanks again for all your help and I’ll see you soon! Rob

I recently purchased a Rolex, and I have to say, the experience was nothing short of exceptional. From the moment I walked in, the customer service was top-notch. The staff were incredibly knowledgeable and attentive, ensuring I had all the information I needed to make my decision. The process was seamless, and I felt truly valued as a customer. Of course, the watch itself is stunning – flawless craftsmanship, timeless design, and perfect performance. I’m beyond thrilled with my purchase and the overall experience. Highly recommend!

I visited the Lux Bond & Green location in Westport this past weekend to purchase my first Rolex. As soon as my family and I stepped inside, Aqui introduced himself and showed us the few models I was interested in. Aqui was not only patient but also kind, compassionate, and caring. Lux Bond & Green is very fortunate to have such a gentleman on their staff. I am truly grateful for the experience and for having met Aqui! Update: After receiving a call last year, I recently got another call from Aqui about my dream piece! If you are looking for fine jewelry or watches, this is the place to go! Thank you, Aqui, Trish, Marita, and Simon for making every visit and enjoyable one! Thanks again!

Lisa was so helpful and got me exactly what I wanted!

Top notch service from the minute you step through the doors! Trish and her team make the process easy and fun. Look forward to many more visits in the future.

Trish is the absolute best. Always friendly, patient, and accommodating. I’ve made several purchases at LBG and have never been less than thrilled with their service and selection. I’d recommend them for any of your jewelry needs!

Love my watch. Tricia made the whole sale process go by so smoothly. I will definitely be returning for potential watch purchases in the future!

It was great working with Lux Bond & Green, special shout-out to Bob for helping me with my first luxury watch!! Looking forward to visiting the store again!

I recently had a pleasure of working with Trish and her team at Lux Bond & Green, and I couldn’t be happier with my experience. They went above and beyond to ensure I received my birthday gift on time. Highly recommended! Thank you Trish :)

Thank you Trish for helping me get my first Rolex!

Trish at Lux Bond & Green in Westport is truly outstanding! Her professionalism is second to none, and she has an impressive depth of knowledge about watches. What sets her apart is how relatable and approachable she is—she really takes the time to listen and understand exactly what you’re looking for. I never felt pressured or rushed, just genuinely cared for. If you want a top-tier experience with someone who knows their stuff and makes the process enjoyable, Trish is the best! Five stars, highly recommend!

Thank you Lisa for making the delivery of my dream watch happen! Everything about this purchase was fantastic, including the amazing customer experience you and the Lux, Bond, and Green team deliver.

Lisa is fantastic

Aqui was extremely helpful in helping me pick out a watch. Great experience and will be back!

Lisa was absolutely wonderful to work with. She was very patient with us and explained in details all of the options. I ended up with the Rolex I wanted in much less time than I expected. Highly recommend coming here for your next Rolex!

I’ve been wanting to grab my first Rolex for some time now. The purchase process can be intimidating because of the different routes you can take but I came to the conclusion that an AD is the way to go. I stopped by the store after passing it everyday during my lunch breaks and Lisa made my colleagues and I feel so welcomed. She took the time to explain different aspects of Rolex’s and the industry while listening to what I was looking for. I ended the visit with my name on the list for my first Rolex and big smile. Looking forward to picking it up when it comes, thank you Lisa.

I bought my wife’s engagement ring here and the experience couldn’t have been better. Charlie took me through the entire process and explained the differences between color, clarity, cut, etc. I left there feeling very confident I made a good decision and got the most out of my money. 10 out of 10 would recommend to anyone looking for a Jeweler who is extremely helpful and trustworthy!

Great experience working with Trish. Highly recommend!

Amazing service provided by Lisa while I was shopping for a milestone anniversary gift for my husband. Thank you!

Lisa was fantastic! I came in to see her with a special watch request and she was able to deliver in a very reasonable amount of time. I highly recommend!

Lisa is one of your best sales associates. She was great to deal with. Very happy with my GMT Batman. Thank you so much!!

Such an amazing crew. Top level service and great collection

Our experience at Lux Bond & Green in Westport was fantastic. Lisa was extremely helpful and made shopping for my wife’s birthday gift fun and stress free. This was my second transaction with Lisa and on both occasions I never felt pressure or rushed. She is very knowledgable about all the time pieces and a pleasure to talk to.

Go visit these folks! A wonderful experience from a fantastic store. Special shout out to Lisa who was always great conversation and informative during my experience. Ask for her when you stop by, her and her team won’t steer you wrong!

Lisa was great to work with, she was knowledgeable and attentive and came through with our order just in time for a special occasion.

My fiancé and I had the pleasure of working with Trish Schwartz to source a magnificent emerald cut engagement stone and setting - it's just breathtaking! Trish was an absolute pleasure to work with - competent, responsive, and proactive - all with a smile and never any pressure - she's a gem!

I visited the Lux Bond & Green Westport location this past weekend looking to purchase my first Rolex. I recently lost two family members, my mother and little brother and was looking to use some inheritance towards my purchase. This would be something I could remember them by and cherish for many years to come. After already having a very rough year I decided to visit the store and inquire about moving forward with my purchase. The moment my family and I stepped in the door Aqui introduced himself and showed us the few models I was interested in. Aqui was not only very patient, but kind, compassionate, and caring. lux Bond & Geen is very fortunate to have a gentleman of his caliber on staff. I am very thankful for the experience, and was lucky to meet Aqui. The day after the visit we got some great unexpected news, my wife is pregnant with our second child. I will be patiently waiting his call in hopes one day he can secure the watch!

I had an exceptional experience speaking with Aqui at Lux Bond and Green. He took the time to sit down with me and truly understand what I was looking for. He was extremely knowledgable, patient and happy to answer all of my questions. I’m so happy I decided to visit the store and I look forward to my next visit.

Great service, a pleasure to deal with, and no nonsense approach to sourcing and selling me the watch i wanted.

Lux Bond & Green stands out from the rest and it’s not close. Best in class customer service and experience from Simon and the team. They are the “logical alternative” to ANY jewelry stores in the Northeast.

Great experience with the team at Lux Bond & Green. Everyone is helpful, courteous, and responsive. It was a pleasure working with Trish as well. Thanks

Every time I go into the Westport location, it’s a great experience. The quality of service is amazing , at the same time as a customer you always feel appreciated and that the staff was there to help you in any way they can. This location is unique and unfortunately this type of experience is an endangered species at retail so they are doing something very special and I am very grateful and lucky to have this location so close to me.

I had a tremendous time meeting with Aqui at Lux Bond and Green. A truly honest and knowledgeable professional in the luxury watch world. I would highly recommend him and their AD to anyone looking to start their watch journey or simply adding to their collection.

Lux Bond & Green is always an excellent and trustworthy store with top notch customer service. Today we worked with Simon in the Westport store and he helped us with evaluating and validating some personal diamonds we had purchased outside the US, but also worked through repairs of sentimental jewelry pieces and shipping off some watches for overhauls. I look forward to returning without my husband to purchase him an anniversary present. I would also like to call out that we were able to bring out pup into the store and he got showered by treats. I highly recommend this store (and any of their locations). When it comes to purchasing jewelry, there is no place I trust more. Thanks again to Simon for the help and honesty!

Lisa is great!

What a pleasant experience! Staff were super friendly and special shout out to Trish for the help!

My entire shopping experience was terrific. Simon made sure to take care of every detail in the purchase of my new Tudor Pelagos 39, I'm in love with my new watch and would 100% recommend Lux Bond & Green.

Lux Bond & Green gave me great service when I was buying my most recent watch. Aqui was very helpful in deciding which watch to buy and was able to get it much faster than expected. I’ll definitely shop with them for my next watch.

The most amazing sales experience I’ve ever had! Tricia is the most phenomenal woman and salesperson I’ve ever had the pleasure of buying from! She made my experience from start to finish so memorable! I bought a Rolex for my husband Eric in April and I returned to Tricia to buy myself one as well! She wasn’t pushy and I so knowledgeable on making sure it was the perfect watch for me! Well I came back because she was right I absolutely loved it and couldn’t stop thinking about the watch! Her honest, direct communication style is so refreshing! I am a customer for life and the smile on my face proves it all! Thank you Tricia for making my day, week, month and possibly my year! Best purchase ever 5 stars ⭐️

Lux Bond & Green in Westport has a great location! I met with Trish as a walk-in with my fiancée and puppy to get my 1st Rolex. I had a change of heart away from the 2-tone Submariner aka Bluesy and onto the SS GMT-Master 2 Batgirl/Batman which Trish is trying to source. I highly recommend working with Trish as she’s very friendly and personable. I can’t wait for my call/text for pick up!!!

Purchased my first Rolex from Lisa. Cannot say enough positive things about both her and Lux Bond and Green. Highly recommend is anyone is looking for a Rolex, call Lisa!

An amazing experience! I worked with Juliet, who was so helpful in my purchasing what I think was the last small size Yurman bracelet in the country - incredible. A shout out to Annie as well! I will always do business with Lux, Bond, and Green - folks, this is the real deal in customer service.

absolutely amazing ! trish is a true professional and provides great service thank you LBG !

Lisa was a dream to work with! She kept in frequent contact and came through just in time for Christmas. We will definitely be back for our luxury watch and jewelry purchases in the future.

Today was my first time shopping at this store location and I can't wait to go back! I was looking for a David Yurman Chevron bracelet for myself for Christmas. I was helped by Oscar who was most helpful and friendly. He was very patient and showed me different styles until i found exactly what I wanted. As I was checking out I met Aqui who was also very friendly and helpful as I bought two ornaments on an impulse. They both wrapped up my purchases with care and invited me back. I will definitely make this my go-to store for myself and to get gifts for others. What an AMAZING experience! Thanks Oscar and Aqui.

Great customer service and amazing experience. Unexpectedly stopped by here on my way back home and ended up with a beautiful Date-Just 41. Trish was welcoming and helped me find the rolex I’ve always wanted. Everyone here was great.

I wanted to express my appreciation for the service provided in the Westport store and to thank the gentleman named Aqui that recently helped me with service on my watch. He was courteous, experienced and professional and I am confident that my watch was in good hands. I appreciate the expert attention and assistance that has been provided by LB&G and most recently by Aqui in the Westport store. Best wishes for the holidays and for the New Year.