Return Policy

Articles are accepted for credit or exchange if returned in as-new condition within 30 days of purchase, accompanied by a sales receipt, all warranty cards, manuals, and accessories. *

*Subject to quality control inspections

*All watches sold by Lux Bond & Green come with a 30-day return policy provided the watch has not been worn and is in its original condition. Any watch that comes with a plastic covering cannot be returned once the plastic has been removed.

Special orders, final sale items and personalized items will not be accepted for return or exchange.

If the item was a gift it may be returned within the 30-day period for a store credit. Refunds of cash or check purchases will be refunded by a company check within 10 business days Lux Bond & Green reserves the right to refuse any return. We will refund shipping costs only if the return is a result of our error.

For online returns please contact us at 1-800-524-7336 or 860-521-3015 with any questions Monday thru Friday 10-5 or email us at customerservice@lbgreen.com for return authorization.