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Careers

CAREER OPPORTUNITIES

Established in 1898, Lux Bond & Green is one of the largest and oldest independent jewelers in New England. Reliability, integrity, and providing high-quality merchandise and exceptional customer service have been and will continue to be, our standards. Being a part of the Lux Bond & Green team means that you will be a key contributor to our long-standing tradition of providing clients with an array of the world's finest diamonds, jewelry, watches, and distinctive gifts which serve as lasting symbols of friendship, love, and affection.

With four stores and our corporate office located in Connecticut and two stores located in the Boston area, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:
  • Medical and Dental insurance 
  • Company-paid and Optional Life Insurance
  • Long Term Disability Insurance
  • Paid Vacations
  • Paid Sick Days
  • 401(k) Retirement Savings Plan
  • Associate Discount Educational
  • Assistance for coursework through the Gemological Institute of America
  • Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement
Listed below are the positions currently open at Lux Bond & Green. While a specific position which interests you may not be available at this time, we invite you to submit your resume or download our application so we have it on file should an appropriate opportunity become available. Please include a cover letter stating the specific types of positions/locations in which you have interest. 


AVAILABLE POSITIONS:



RECEPTIONIST/OFFICE ASSISTANT – WEST HARTFORD STORE

The Receptionist/Office Assistant handles a myriad of duties which support the West Hartford store as well as 5 other locations.  Diligence is required in handling a multitude of responsibilities whether it is answering the multi-line switchboard, handling transfers, checking in new merchandise, or accurately typing Documents of Purchase for customers.

MAJOR RESPONSIBILITIES/ACTIVITIES:
  • Switchboard Operations - Prompt response to incoming calls and their appropriate relay.
  • Handling the typing, filing and maintaining of all Documents of Purchase in an efficient and accurate manner for stores. Assist with typing appraisals as needed.
  • Accurate Handling of End of Day Closeout - Balancing deposit, petty cash/money on hand. Must ensure petty cash is reconciled. Petty cash must be balanced on a weekly basis
  • Accurate Handling of Transfers and Receiving - Proper handling of jewelry with regard to re-tickets as well as prompt transfer shipments as well as requests from other locations. Checking in new merchandise and alerting sales staff of priority or high value items.
  • Running open in transit reports for inventory control.
  • Assist with repair calls and filing as well as assisting on the sales floor as needed.
  • Ensure store supply closet is stocked and maintained. Contact corporate to order sales slips or copy paper.
  • Any other duties assigned by management.

MINIMUM REQUIREMENTS:
 
strong computer proficiency
understanding of multi-line switchboards
excellent typing skills
meticulous attention to detail and accuracy
the ability to multi-task and juggle shifting priorities
understanding of Point of Sale systems and retail experience is strongly preferred.
Extensive software skills are required, including Microsoft Office, and Excel.  Qualified applicants will type at a minimum of 70 wpm.  Experience with a "Point of Sale" system is preferred.  Strong communication skills are required as well as attention to detail and accuracy with spelling.

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:
exceptional telephone etiquette is required
ability to work in a fast-paced, team-oriented environment
superior customer service skills especially when assisting customers on the phone



CUSTOMER SERVICE TECHNICIAN – WEST HARTFORD

The Customer Service Technician for Jewelry/Watches is an integral part of our Service/Repair team in the West Hartford store.  This position involves a great deal of customer contact and requires strong organizational skills and attention to detail when taking in and tracking jewelry and watch repairs.

MAJOR RESPONSIBILITIES/ACTIVITIES:

    • Working with customers at the service counter to process incoming jewelry, watches, and other repair items.  
    • Assisting customers with the pick-up and sale of repair goods. Quality control finished jobs and contact customers when jobs are completed.  
    • Advising customers on all incoming jewelry and watch repairs providing close attention to condition issues, item descriptions, etc.
    • Processing transactions through the repair computer module
    • Handling minor on-site repairs such as watch sizing and battery replacement
    • Working closely with outside Vendors and Manufacturers and processing outgoing work to them as needed.  
    • Fielding incoming inquiries from customers via phone and email.
    • Any other duties assigned by supervisors

MINIMUM REQUIREMENTS:

    • Strong computer skills including mastery of the Microsoft Office Suite (Word, Excel, Outlook). Proficiency with typing and keyboard use is important when processing customer transactions.
    • Outstanding customer service skills as well as the ability to multi-task in a fast-paced environment
    • Exceptional phone and communication etiquette including the use of in-house texting and email programs
    • Dedicated team player able to work effectively with internal and external customers.
    • Manual dexterity capable of working with small repairs
    • Prior experience in the jewelry/watch industry is strongly preferred




Please send your resume and cover letter to careers@lbgreen.com or Fax: 860-561-6559.

Or print our Application for employment, complete it and send it to:

Lux Bond & Green
Attn: Human Resources
PO Box 330250
West Hartford, CT 06133