Careers

CAREER OPPORTUNITIES

Established in 1898, Lux Bond & Green is one of the largest and oldest independent jewelers in New England. Reliability, integrity, and providing high-quality merchandise and exceptional customer service have been and will continue to be, our standards. Being a part of the Lux Bond & Green team means that you will be a key contributor to our long-standing tradition of providing clients with an array of the world's finest diamonds, jewelry, watches, and distinctive gifts which serve as lasting symbols of friendship, love, and affection.

With four stores and our corporate office located in Connecticut and two stores located in the Boston area, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:
  • Medical and Dental insurance 
  • Company-paid and Optional Life Insurance
  • Long Term Disability Insurance
  • Paid Vacations
  • Paid Sick Days
  • 401(k) Retirement Savings Plan
  • Associate Discount Educational
  • Assistance for coursework through the Gemological Institute of America
  • Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement
Listed below are the positions currently open at Lux Bond & Green. While a specific position which interests you may not be available at this time, we invite you to submit your resume or download our application so we have it on file should an appropriate opportunity become available. Please include a cover letter stating the specific types of positions/locations in which you have interest.

Please send your resume and cover letter to careers@lbgreen.com or Fax: 860-561-6559.

Or print our Application for employment, complete it and send it to:

Lux Bond & Green
Attn: Human Resources
PO Box 330250
West Hartford, CT 06133 



CURRENT OPPORTUNITIES:


FULL-TIME RECEPTIONIST/OFFICE ASSISTANT – WEST HARTFORD, CT

JOB SUMMARY:

The Receptionist/Office Assistant handles a myriad of duties which support the West Hartford store as well as 5 other locations.  Diligence is required in handling a multitude of responsibilities whether it is answering the multi-line switchboard, handling transfers, checking in new merchandise, or accurately typing Documents of Purchase for customers.

MAJOR RESPONSIBILITIES/ACTIVITIES:

Switchboard Operations - Prompt response to incoming calls and their appropriate relay.

Handling the typing, filing and maintaining of all Documents of Purchase in an efficient and accurate manner for stores. Assist with typing appraisals as needed.

Accurate Handling of End of Day Closeout - Balancing deposit, petty cash/money on hand. Must ensure petty cash is reconciled. Petty cash must be balanced on a weekly basis

Accurate Handling of Transfers and Receiving - Proper handling of jewelry with regard to re-tickets as well as prompt transfer shipments as well as requests from other locations. Checking in new merchandise and alerting sales staff of priority or high value items.

Running open in transit reports for inventory control.

Assist with repair calls and filing as well as assisting on the sales floor as needed.

Ensure store supply closet is stocked and maintained. Contact corporate to order sales slips or copy paper.

Any other duties assigned by management.


MINIMUM REQUIREMENTS:  

  • strong computer proficiency
  • understanding of multi-line switchboards
  • excellent typing skills
  • meticulous attention to detail and accuracy
  • the ability to multi-task and juggle shifting priorities
  • understanding of Point of Sale systems and retail experience is strongly preferred.
  • Extensive software skills are required, including Microsoft Office, and Excel.  Qualified applicants will type at a minimum of 70 wpm.  Experience with a "Point of Sale" system is preferred.  Strong communication skills are required as well as attention to detail and accuracy with spelling.

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

  • exceptional telephone etiquette is required
  • ability to work in a fast-paced, team-oriented environment

 

 

FULL-TIME SALES ASSOCIATE – WESTPORT, CT

JOB SUMMARY:

The primary responsibility in this position is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems.

MAJOR RESPONSIBILITIES/ACTIVITIES:

-Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales

-Handle all aspects of selling fine jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.

-Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.

-Cultivate customer relationships with new and existing customers by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using e-mail, texts, event invitations, etc.

-Develop strong knowledge of all store products and services and use this knowledge to build sales

-Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data

-Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.) as well as assisting with the upkeep and cleaning of bathrooms and lunchroom.

-Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store

MINIMUM REQUIREMENTS:

  • Experience in the luxury jewelry and watch market is strongly preferred
  • Knowledge of luxury watches is strongly preferred
  • Proven track record in achieving sales results.
  • Ability to prospect and develop strong customer relationships
  • Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email.
  • This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry.


PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

-Strong customer service orientation.

-Strong team player able to work well with coworkers in store and corporate staff

-Treats others with respect, integrity and courtesy.

-Excellent communication skills including verbal and for written correspondence with customers via text or e-mail



FULL-TIME SALES ASSOCIATE/WEST HARTFORD STORE

The primary responsibility in this position is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems.

MAJOR RESPONSIBILITIES/ACTIVITIES:

-Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales

-Handle all aspects of selling fine jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.

-Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.

-Cultivate warm and friendly customer relationships with new and existing customers by providing exceptional customer service at all times. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store.

-Develop strong knowledge of all store products and services and use this knowledge to build sales.

-Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data

 

- Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.

 

-Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store

MINIMUM REQUIREMENTS:

  • Experience in the luxury jewelry and watch market is strongly preferred
  • Knowledge and experience selling luxury watches is strongly preferred
  • Must have a proven track record in achieving sales results.
  • Ability to prospect and develop strong customer relationships
  • Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email.
  • This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry.


PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

-Strong customer service orientation.

-Strong team player able to work well with coworkers in store and corporate staff

-Treats others with respect, integrity and courtesy.

-Excellent communication skills including verbal and for written correspondence with customers via text or e-mail