Career Opportunities
Established in 1898, Lux Bond & Green is one of the largest and oldest independent jewelers in New England. Reliability, integrity, and providing high-quality merchandise and exceptional customer service have been and will continue to be, our standards. Being a part of the Lux Bond & Green team means that you will be a key contributor to our long-standing tradition of providing clients with an array of the world's finest diamonds, jewelry, watches, and distinctive gifts which serve as lasting symbols of friendship, love, and affection.
What our people say
At Lux Bond and Green, our employees are the heart of our legacy. For generations, we have built a reputation for excellence, integrity, and exceptional service, and our team plays a vital role in upholding these values.
ARE YOU A GEM? WE HAVE THE PERFECT SETTING!
Become A Part Of Our Team
With four stores and our corporate office located in Connecticut and one store located in the Boston area along with our Concierge Manager, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:
- Medical and Dental insurance
- Company-paid and Optional Life Insurance
- Long Term Disability Insurance
- Paid Vacations
- Paid Sick Days
- Volunteer Time Off - 2 paid days per year
- 401(k) Retirement Savings Plan
- Associate Discount
- Educational Assistance for coursework through the Gemological Institute of America
- Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement
Please send your resume and cover letter to Careers@lbgreen.com or Fax: 860-561-1111. Or complete our Application for employment, and either email it to Careers@lbgreen.com or send it to:
Lux Bond & Green Attn: Human Resources PO Box 330250 West Hartford, CT 06133Corporate Office
Inventory Specialist
Lux Bond & Green, New England’s premier family jeweler, is seeking an Inventory Specialist to join our corporate office team based in West Hartford. This is a full-time hourly position responsible for the overall accuracy of receiving, shipping, transfers, ticketing, and inventory control for jewelry and watches. The regular schedule is Monday through Friday from 8:30 am – 5:00 pm.
Major Responsibilities / Activities:- Process and receive product (finished jewelry, diamonds, components) into the correct inventory locations through production orders, transfers, memo, and supplier shipments.
- Giftware may be included in future responsibilities.
- Process ticket requests, create new tickets, and ticket all items.
- Process returns, including memo and asset returns for credit.
- Accurately transact all inventory movement using Business Central (BC).
- Pick and process all transfers, including physically picking goods, verifying quantities, posting packing slips and invoices, and preparing goods and documents for shipment.
- Participate in Adaptive user group initiatives and help drive best practices for LBG.
- Support general process improvements, including but not limited to service, repairs, transfers, and POS workflows.
- Track training opportunities related to store compliance with operational functions, tags, receiving, transfers, etc.
- Other duties as assigned.
- Exceptional organizational skills and strong attention to detail.
- Excellent computer skills, including Microsoft Office, with the ability to learn new systems quickly.
- Strong numerical aptitude.
- Ability to work cooperatively with colleagues across departments in a team-oriented environment.
- Ability to implement process changes to increase efficiency and streamline systems.
- Strong team player with a willingness and capability to cross-train.
- Excellent communication skills and customer service orientation, including experience interacting with customers and suppliers.
- Ability to multi-task and work efficiently in a fast-paced environment.
- Positive outlook with a focus on continuous improvement and contributing to LBG’s success.
- Regularly required to sit, use hands, talk, and hear.
- Frequently required to stand, walk, and reach with hands and arms.
- Occasionally required to climb, balance, stoop, kneel, or crouch.
- Must occasionally lift and/or move up to 10 pounds.
- Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Use of jeweler’s loop and/or magnification equipment may be required.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
West Hartford, CT
Full-time Sales Professional
Lux Bond & Green, New England’s premier family jeweler, is seeking Full-Time and Part-Time Sales Professionals to join our team at our flagship location in West Hartford Center. This role offers the opportunity to work with the world’s finest diamonds, jewelry, watches, and gifts in an elegant, non-commission retail environment. As a fifth-generation family business, we value professionalism, customer connection, and a collaborative culture. If you’re passionate about luxury sales and dedicated to delivering exceptional service, we’d love to connect. Please send your resume to careers@lbgreen.com to learn more.
The usual schedule is 8:30 am – 5:15 pm with Sunday and another day off during the week. This schedule varies between Thanksgiving and Christmas.
Key Responsibilities:- Collaborate with store management and all team members to foster a culture of hospitality throughout the store.
- Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items to drive multiple unit sales.
- Embrace and apply Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction with clients, co-workers, and vendors.
- Proactively find ways to enhance the customer experience by engaging customers in polite conversation to anticipate their needs and taking action with positive energy, enthusiasm, and warmth.
- Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, and thank you notes in a timely and accurate manner.
- Cultivate relationships with new and existing customers by providing exceptional customer service. Regularly reach out to and engage potential clients through networking, community events, etc. Utilize company systems to maintain all client information and contact clients on a regular basis using email, texts, event invitations, etc.
- Embrace the use of multiple forms of technology, including regular use of Podium to communicate with clients, obtain customer reviews, and accept payments.
- Develop strong knowledge of all store products and services and use this knowledge to personalize the shopping experience to suit each client’s preferences.
- Handle client inquiries, concerns, and feedback with professionalism and empathy, ensuring any issues are resolved efficiently and to the client’s satisfaction.
- Assist with social media updates for the store by submitting photos and creating videos for Facebook, Instagram, and TikTok.
- Understand and properly execute all systems and procedures to ensure quick and efficient transactions, including capturing client data.
- Store Maintenance: Keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.) as well as assisting with the upkeep and cleaning of bathrooms and the lunchroom.
- Security: Ensure all security procedures are followed daily, such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases, and being constantly aware of activity in the store.
- Experience in the luxury jewelry and watch market is required.
- Proven track record working with customers.
- Ability to quickly build trust and rapport with clients and co-workers.
- Ability to prospect and develop strong customer relationships.
- Polished, professional appearance and demeanor.
- Proficiency with Point of Sale (POS) systems and Microsoft Outlook/email.
- This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry.
- Strong customer service orientation.
- Strong team player able to work well with coworkers in-store and corporate staff.
- Treats others with respect, integrity, and courtesy.
- Excellent communication skills, including verbal and written correspondence with customers via text or email.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.