Careers

CAREER OPPORTUNITIES

Established in 1898, Lux Bond & Green is one of the largest and oldest independent jewelers in New England. Reliability, integrity, and providing high-quality merchandise and exceptional customer service have been and will continue to be, our standards. Being a part of the Lux Bond & Green team means that you will be a key contributor to our long-standing tradition of providing clients with an array of the world's finest diamonds, jewelry, watches, and distinctive gifts which serve as lasting symbols of friendship, love, and affection.

With four stores and our corporate office located in Connecticut and two stores located in the Boston area, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:
  • Medical and Dental insurance 
  • Company-paid and Optional Life Insurance
  • Long Term Disability Insurance
  • Paid Vacations
  • Paid Sick Days
  • 401(k) Retirement Savings Plan
  • Associate Discount Educational
  • Assistance for coursework through the Gemological Institute of America
  • Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement
Listed below are the positions currently open at Lux Bond & Green. While a specific position which interests you may not be available at this time, we invite you to submit your resume or download our application so we have it on file should an appropriate opportunity become available. Please include a cover letter stating the specific types of positions/locations in which you have interest. 


WEST HARTFORD STORE OPPORTUNITIES:

JOB TITLE:                     Jewelry/Watch Customer Service Technician
 
LOCATION:                     Lux Bond & Green 
                                        46 LaSalle Road, West Hartford, CT 06107
 
WORK HOURS:              Full time hours from 9:30 am – 6:15 pm
                                        Schedule includes working Saturdays with an alternate day off during the week
 
EXPERIENCE:               Prior retail jewelry experience is strongly preferred. Candidate must be highly motivated, have strong customer service and communication skills, be computer literate, and have good manual dexterity to work with small   jewelry/watch repairs. 
 
MAJOR RESPONSIBILITIES/ACTIVITIES:      

      This position involves a great deal of customer contact including:
      • Working with customers at the service counter to process incoming jewelry, watches, and other repair items.  
      • Assisting customers with pick-up and sale of repair goods. Quality control finished jobs and contact customers when jobs are completed.  
      • Advising customers on all incoming jewelry and watch repairs providing close attention to condition issues, item descriptions, etc.
      • Processing transactions through the repair computer module
      • Handling minor on-site repairs such as watch sizing and battery replacement
      • Working closely with outside Vendors and Manufacturers and processing outgoing work to them as needed.  
      • Fielding incoming inquiries from customers via phone and email.
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JOB TITLE:                    Full-time Sales Associate
       The primary responsibility in this position is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store         maintenance, and becoming proficient on all store systems.

LOCATION:                   Lux Bond & Green 
                                      46 LaSalle Road, West Hartford, CT 06107
 
WORK HOURS:             Full time hours from 9:30 am – 6:15 pm 
       Schedule includes working Saturdays with an alternate day off during the week

MAJOR RESPONSIBILITIES/ACTIVITIES: 
    • Develop strong client relationships to meet and exceed monthly sales and margin goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales
    • Handle all aspects of selling fine jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.
    • Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner. Be able to take-in, document, and do minor repairs (e.g., watch batteries). 
    • Cultivate customer relationships with new and existing customers by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using Podium, e-mail, texts, event invitations, etc.
    • Develop strong knowledge of all store products and services and use this knowledge to build salesUnderstand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data
    • Store Maintenance: keep merchandise displays fresh, exciting, properly stocked, and presented in an organized and attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning of giftware and jewelry areas (e.g., no fingerprints on cases or merchandise), vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.).
    • Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activity in the store. 
MINIMUM REQUIREMENTS: 
      • Experience in the luxury jewelry and watch market is strongly preferred
      • Proven track record in achieving sales results.
      • Ability to prospect and develop strong customer relationships
      • Proficiency with Point of Sales (POS) systems and Microsoft Outlook/email.
      • This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry.



Please send your resume and cover letter to careers@lbgreen.com or Fax: 860-561-6559.

Or print our Application for employment, complete it and send it to:

Lux Bond & Green
Attn: Human Resources
PO Box 330250
West Hartford, CT 06133