Careers

CAREER OPPORTUNITIES

Established in 1898, Lux Bond & Green is one of the largest and oldest independent jewelers in New England. Reliability, integrity, and providing high-quality merchandise and exceptional customer service have been and will continue to be, our standards. Being a part of the Lux Bond & Green team means that you will be a key contributor to our long-standing tradition of providing clients with an array of the world's finest diamonds, jewelry, watches, and distinctive gifts which serve as lasting symbols of friendship, love, and affection.

With four stores and our corporate office located in Connecticut and two stores located in the Boston area, Lux Bond & Green offers a wide variety of positions for exceptional individuals who possess the drive, enthusiasm, and desire to be part of a winning team. We offer a comprehensive wage and benefit package to full-time associates including:
  • Medical and Dental insurance 
  • Company-paid and Optional Life Insurance
  • Long Term Disability Insurance
  • Paid Vacations
  • Paid Sick Days
  • 401(k) Retirement Savings Plan
  • Associate Discount Educational
  • Assistance for coursework through the Gemological Institute of America
  • Most importantly, we offer a family-oriented environment with the opportunity for growth and advancement
Listed below are the positions currently open at Lux Bond & Green. While a specific position which interests you may not be available at this time, we invite you to submit your resume or download our application so we have it on file should an appropriate opportunity become available. Please include a cover letter stating the specific types of positions/locations in which you have interest. 

 

CUSTOMER SERVICE TECHNICIAN – WEST HARTFORD

The Customer Service Technician for Jewelry/Watches is an integral part of our Service/Repair team in the West Hartford store.  This position involves a great deal of customer contact and requires strong organizational skills and attention to detail when taking in and tracking jewelry and watch repairs.

MAJOR RESPONSIBILITIES/ACTIVITIES:

    • Working with customers at the service counter to process incoming jewelry, watches, and other repair items.  
    • Assisting customers with the pick-up and sale of repair goods. Quality control finished jobs and contact customers when jobs are completed.  
    • Advising customers on all incoming jewelry and watch repairs providing close attention to condition issues, item descriptions, etc.
    • Processing transactions through the repair computer module
    • Handling minor on-site repairs such as watch sizing and battery replacement
    • Working closely with outside Vendors and Manufacturers and processing outgoing work to them as needed.  
    • Fielding incoming inquiries from customers via phone and email.
    • Any other duties assigned by supervisors

MINIMUM REQUIREMENTS:

    • Strong computer skills including mastery of the Microsoft Office Suite (Word, Excel, Outlook). Proficiency with typing and keyboard use is important when processing customer transactions.
    • Outstanding customer service skills as well as the ability to multi-task in a fast-paced environment
    • Exceptional phone and communication etiquette including the use of in-house texting and email programs
    • Dedicated team player able to work effectively with internal and external customers.
    • Manual dexterity capable of working with small repairs
    • Prior experience in the jewelry/watch industry is strongly preferred




Please send your resume and cover letter to careers@lbgreen.com or Fax: 860-561-6559.

Or print our Application for employment, complete it and send it to:

Lux Bond & Green
Attn: Human Resources
PO Box 330250
West Hartford, CT 06133