Reviews

Lux Bond & Green is always an excellent and trustworthy store with top notch customer service. Today we worked with Simon in the Westport store and he helped us with evaluating and validating some personal diamonds we had purchased outside the US, but also worked through repairs of sentimental jewelry pieces and shipping off some watches for overhauls. I look forward to returning without my husband to purchase him an anniversary present. I would also like to call out that we were able to bring out pup into the store and he got showered by treats. I highly recommend this store (and any of their locations). When it comes to purchasing jewelry, there is no place I trust more. Thanks again to Simon for the help and honesty!

Lisa is great!

What a pleasant experience! Staff were super friendly and special shout out to Trish for the help!

My entire shopping experience was terrific. Simon made sure to take care of every detail in the purchase of my new Tudor Pelagos 39, I'm in love with my new watch and would 100% recommend Lux Bond & Green.

Lux Bond & Green gave me great service when I was buying my most recent watch. Aqui was very helpful in deciding which watch to buy and was able to get it much faster than expected. I’ll definitely shop with them for my next watch.

The most amazing sales experience I’ve ever had! Tricia is the most phenomenal woman and salesperson I’ve ever had the pleasure of buying from! She made my experience from start to finish so memorable! I bought a Rolex for my husband Eric in April and I returned to Tricia to buy myself one as well! She wasn’t pushy and I so knowledgeable on making sure it was the perfect watch for me! Well I came back because she was right I absolutely loved it and couldn’t stop thinking about the watch! Her honest, direct communication style is so refreshing! I am a customer for life and the smile on my face proves it all! Thank you Tricia for making my day, week, month and possibly my year! Best purchase ever 5 stars ⭐️

Lux Bond & Green in Westport has a great location! I met with Trish as a walk-in with my fiancée and puppy to get my 1st Rolex. I had a change of heart away from the 2-tone Submariner aka Bluesy and onto the SS GMT-Master 2 Batgirl/Batman which Trish is trying to source. I highly recommend working with Trish as she’s very friendly and personable. I can’t wait for my call/text for pick up!!!

Purchased my first Rolex from Lisa. Cannot say enough positive things about both her and Lux Bond and Green. Highly recommend is anyone is looking for a Rolex, call Lisa!

An amazing experience! I worked with Juliet, who was so helpful in my purchasing what I think was the last small size Yurman bracelet in the country - incredible. A shout out to Annie as well! I will always do business with Lux, Bond, and Green - folks, this is the real deal in customer service.

absolutely amazing ! trish is a true professional and provides great service thank you LBG !

Lisa was a dream to work with! She kept in frequent contact and came through just in time for Christmas. We will definitely be back for our luxury watch and jewelry purchases in the future.

Today was my first time shopping at this store location and I can't wait to go back! I was looking for a David Yurman Chevron bracelet for myself for Christmas. I was helped by Oscar who was most helpful and friendly. He was very patient and showed me different styles until i found exactly what I wanted. As I was checking out I met Aqui who was also very friendly and helpful as I bought two ornaments on an impulse. They both wrapped up my purchases with care and invited me back. I will definitely make this my go-to store for myself and to get gifts for others. What an AMAZING experience! Thanks Oscar and Aqui.

Great customer service and amazing experience. Unexpectedly stopped by here on my way back home and ended up with a beautiful Date-Just 41. Trish was welcoming and helped me find the rolex I’ve always wanted. Everyone here was great.

I wanted to express my appreciation for the service provided in the Westport store and to thank the gentleman named Aqui that recently helped me with service on my watch. He was courteous, experienced and professional and I am confident that my watch was in good hands. I appreciate the expert attention and assistance that has been provided by LB&G and most recently by Aqui in the Westport store. Best wishes for the holidays and for the New Year.

we had a wonderful experience at the Westport store. Trish is warm and very knowledgeable. She helped our daughter pick out some special jewelry that she loves.

Fantastic experience. Highly recommend! Excellent communication with Trish. I look forward to my next purchases.

Trish is a rockstar. Great experience and will be a repeat customer for sure!

Super friendly, incredibly knowledgeable and helpful staff. Huge shout out to Trish and Lisa for sourcing a watch that I’ve been trying to find for a long time!

Marita and all the staff at Lux, Bond, and Green are amazing! So courteous, knowledgeable and professional in helping me. Will always be a loyal customer! Thank you.

I'm a local in Westport, and I honestly can't say enough good things about this place. It's family-owned, and everyone here does an incredible job of building relationships with you. They genuinely care about delivering a great experience. Trish, Lisa, and Simon are the best. I've purchased two watches (a Rolex and a Grand Seiko) from here, and Trish worked with me every step of the way. And if you're a football fan, you're going to have some great conversations with this crew... they even welcomed me, despite me being a Philly fan! You won't just be a number here or feel pressured to make a decision – you'll truly feel like part of a family, especially if you're looking to establish a long-term relationship. Do yourself a favor and check this place out.